Shipping Policy

At Kateryna Kryvolap Art Studio, every order is packaged with care and shipped securely. All shipments include tracking and insurance where applicable. Our goal is to make sure your order arrives safely and on time.

Free Shipping

  • We offer free worldwide shipping on orders over $100 CAD.

  • For orders under $100 CAD, shipping costs are calculated at checkout in real time based on your location and chosen carrier.

  • Some items (such as large original paintings or special orders) may require a custom shipping quote.

1. Original Paintings

  • Always ship free within Canada and Continental USA.

  • International shipping is free on orders over $100 CAD; otherwise, calculated at checkout.

  • Paintings are shipped within 2 business days, trackable and fully insured.

  • Delivery times: 3–5 business days within Canada, 5–7 business days to USA, and 10–14 business daysinternationally (in rare cases, up to 30 days due to customs clearance).

2. Silk Accessories (Scarves, Twillies, Sleep Masks, Ties)

  • Shipped within 2–3 business days.

  • Orders over $100 CAD ship free worldwide.

  • Delivery time: 5–10 business days in Canada & USA, 10–20 business days internationally depending on destination and customs.

3. Jewelry

  • Shipped in protective luxury packaging with insurance.

  • Orders over $100 CAD ship free worldwide.

  • Delivery time: typically 5–10 business days in Canada & USA, 10–20 business days internationally.

4. Stationery & Art Supplies (Notebooks, Cards, Brushes, etc.)

  • Shipped within 2–3 business days.

  • Orders over $100 CAD ship free worldwide.

  • For smaller orders, shipping costs are calculated at checkout.

  • Delivery time: 5–10 business days in Canada & USA, 10–20 business days internationally.

5. Online Courses & Digital Workbooks

  • These are digital products. No physical shipping is required.

  • Access details are delivered via email immediately after purchase.

Pre-orders & Limited Editions

  • If your order includes a pre-order or a limited-edition item, the shipping timeline begins once the product is ready to dispatch.

  • Estimated shipping dates are always listed on the product page.

Tracking Information

  • Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.

  • Usually orders above $100 CAD have tracking numbers, unless a special shipping has been requested for or generated.

Important Notes

  • International shipments may be subject to import taxes, customs duties, or additional fees imposed by the destination country. These charges are the responsibility of the buyer and are payable upon receipt.

  • Delivery times are estimates and may vary depending on the shipping carrier and customs procedures.

  • If you require expedited or priority shipping, please contact us at info@kryvolap.ca prior to placing your order.